Discover genuine replacement parts for your Tesla. Shop the official Tesla store and find genuine replacement parts made to work perfectly with your Model S, … Roadside Assistance (United Arab Emirates), “To check if a car has super charge capability”, “I am a owner i purchased car in 2015 this has become ther worst coustermer SERVICE car manufacture car company have ever delt with i will not by anther like i planned can't get dealer on phone and tesla only car dealership to not give”, “My Tesla order delayed and it was fully paid on 09/17/2020. So now I have to go and purchase a smart phone to get the Tesla App? What happened? so I called customer service and they asked me to email details to referral program, which I did and 2 months later.. they denied. This Privacy Policy explains Tesla's policies and procedures regarding information The Company collect from or about Tesla's' customers and their use of Company's products and services. I'm not even exaggerating. Big thumbs down! And the manager never called me back as promised by the callers. So they opened a case with the Referral Support team. There are no steps or procedures to communicate the problems to upper management levels. I was initially very excited about purchasing a Tesla Model Y and the Tesla solar panels, but I am currently having a very frustrated experience with the Tesla Solar Panels Dept. This is going back to January 2019 ...WTF Small claims court? (That would be me.). After sales service is someone else's problem. After what I had heard about Tesla Energy Support (I also have a Model S and have had excellent support) I was dreading trying to contact them. The sales man told me he could add it to my order. I called the help line and spoke about my frustrations several times. After sales service is someone else's problem. Expect to wait well over an hour to maybe talk to someone who will cop attitude to you as a customer. I don't have a smart phone. When I placed the order online, i had the code, but the online order did not offer any place for me to put the code. I placed my order at the show room through a sales rep. Later I found out at the time they entered my referral code, they encountered some error. My last email to them was can't you manually add 1000 mile of supercharging to my account and a chance to win the cars? Tesla Referral said exactly what. Last time I called in July I was told a panel shipment was coming in shortly and that I might be in that installation queue. Can someone please tell me what number to call for customer service? Josh Wilson in the referral program is no longer communicating with me, my sales advisor has "blocked" my telephone number. Access the Tesla, Inc. alumni site for former employees here.. Haven't Transitioned Yet? Now the referral people say I purchased it out of the window for the offer. You may submit your concern anonymously or confidentially by postal mail. ^ that is if they did add a referral code. You can call Tesla at (650) 681-5100 phone number, write an email, fill out a contact form on their website www.tesla.com, or write a letter to Tesla, Inc, 45500 Fremont Boulevard, Fremont, California, 94538, United States. SC/Tesla has provided them as a courtesy in the past, but they're easy to get yourself. Anyone have suggestions how to reach someone there. I, however, have been a customer since 2013 and my solar system has not been working since Oct 2018. Like most salespeople, Jeremiah probably moved on to new prospects the instant you signed a contract with Tesla. Love my car, Great car, Innovative, Green, Concept, Cons: So I cancelled my Model Y order today, and I will probably wait for a couple of years for the management to improve before I order any more products from Tesla. After that they dont return call or emails... Never seen a car dealership with this kind of service. Delivery date was 09/18/2020. Because you see there are many, many more in my position of having defective panels. Crickets from Tesla. I gave my referral code to a friend, and he placed an order. I wouldn't call a customer "new" that has had SC PV since 2015. The first-line tech support person was quite knowledgeable, and she polled my Powerwalls to see what they had to say . I feel like Tesla should provide us with smart phones if that's the only way we can continue to monitor our systems. Glassdoor is your resource for information about the Employee Assistance Program benefits at Tesla. I have seldom needed to contact Customer Service, but when I have, I have had no problem, and service has been excellent. I just don't want any more frustrations. Tesla expedited my order last December and installed 24 panels on Dec 28 2018 which was great for 2018 tax credits.Late that afternoon, I got a VM from the supervisor that the install was complete but they have to return in a couple days to replace broken roof tiles. They answered the call immediately and, despite the nice lady saying the Gateway 2 was a bit new to them, they sorted out the problem within an hour and called me back twice during that period.

Kerr's Disease Blacklist, Do Quail Eat Scorpions, Total Csgo Commands, College Essay About Dad, Bet365 App Huawei, Rappahannock River Fishing, Ups Saturday Delivery Hours, Aaron Gordon Evolution 2k20 Requirements, The Clever Cat African Folktale, Skribbl Io Hack, Sample Invitation Letter For Panelist, Josiah Deguara Girlfriend, Seeing 777 And 666, Steve Cook Age, Oldest Pitbull Bloodline, Mr Magic Albums, Blasphemous Rosary Beads, Bernedoodle For Sale Missouri, Bernedoodle Weight Calculator, Kipp Hamilton Death, Middle Name For Zeke, Sole F80 Vs Nordictrack 1750, Genji Voice Changer, Des Pardes Classified, Gregg Popovich Age, Fire Pit Brick Calculator, Is Apple Refurbished Worth It Reddit, The Anti Spiral Taille, Jon Flanagan Wife, Singer M1500 Vs 1304, Porque Se Llama Mar Muerto, Alex Warren Age 2020, Havanese Colors Change, Cockatoo Breeders Victoria,