The paper is a continuous effort of Digital Empowerment Foundation’s (DEF) comprehensive research to understand the social and psychological impact of network shutdowns (including Internet/data and SMS) on the lives of people. This paper documents on-ground stories and experiences to build a strong and effective case against network shutdowns, with specific focus on the social and psychological impact. The paper has analysed media reports of shutdowns (till August 2017) and conducted interviews in the affected areas of Haryana and Jammu and Kashmir to find the inter-link between Internet shutdowns and their impact on the socio-cultural-economic well-being of citizens.

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